We want you to rest assured that your data is always respected as it represents who you are. We will never sell or pass your data to third parties and only will use the information you provide to us, safely, securely and only to communicate with you about our projects and services.
You are in control
We believe in 100% transparency, so you can be assured your data is safe, secure and protected.
Who is responsible for your data?
What personal data do we collect?
Categories of data
We may collect and process the following categories of information about you:
|Your name and surname and your contact details (email address, telephone number and postal address)||When you complete a contact form requesting more information about us or our services|
|The communications you exchange with us (for example, your emails, letters or calls||When you contact us or you are contacted by us|
|Your posts and messages on social media directed to M & W Electrical Limited||When you interact with us on social media|
|Your feedback||When you reply to our requests for feedback|
How we use your data
To communicate with you. We use the contact details that you have provided so we can communicate with you with project updates, meeting confirmations, meeting notices, chasing payments and more. These communications (personal email and sms) are not used for marketing purposes. If you have filled out an enquiry /contact form on our website, we will use these details to contact you.
To improve your customer experience. We use your data to tailor our services to your needs and preferences to provide you with the best possible customer service and product solutions. We may obtain information on how you found us, which services you searched for in order to understand your preferences and also gain insight.
To inform you about news and offers. At the moment we do not carry out any email marketing, but we may in the future. If you are happy to receive marketing communications, we will provide you with news or offers that may be of interest. If you do not want to receive marketing communications from us can also choose to opt out from receiving marketing communications at any time, by clicking on the relevant unsubscribe link at the bottom of any marketing related email you may receive from us.
Please note that we do not share your contact details and other personal data with other companies or sell your data. Your data may be used for marketing purposes.
Security of your data
Cookies & Tracking
From time to time we may provide competitions, free gifts and free services. Your data that you provide will be used for the following.
- We will use this data you provide to contact you about your enquiry.
- We will use this data for our newsletter.
- We will use this data for understanding visitor movements and engagements.
To comply with the EU GDPR Law, we have to legally inform you what information we collect, how we use it, how you can obtain it and more.
We understand that it can be very complicated to understand Privacy Policies. That is why we have made it very simple and clear for you to understand.